For those who are interested in learning more about mediation, the following books are recommended:
James C. Freund, Anatomy of a Mediation: A Dealmaker’s Distinctive Approach to Resolving Dollar Disputes and Other Commercial Conflicts (2012)
Molly Klapper (Editor), Definitive Creative Impasse Breaking Techniques in Mediation (2011)
Roger Fisher et al., Getting to Yes: Negotiating Agreement Without Giving In (2d ed. 1991)
William Ury, Getting Past No: Negotiating Your Way From Confrontation to Cooperation (1993)
James J. Alfini et al., Mediation Theory and Practice: Casebook Series (2d ed. 2006)
Norman Brand (Editor), How ADR Works (2003)